Bringing together two workflow automation powerhouses to deliver users advanced data via customizable dashboards, providing visibility down to the document level was bound to be a winner. We knew it, and now it’s official. The integration of RICOH ProcessDirector™ and RICOH Supervisor™ has won a coveted PRINTING United Alliance 2022 Pinnacle Product Award for Software – Variable and Transactional. Learn more and contact us for more details.
Sepire discusses how RICOH ProcessDirector has improved their print production through workflow automation.
RICOH ProcessDirector is a proven end-to-end, vendor-neutral software solution that automates data-driven workflows, simplifies complex tasks, and tracks to the document-level in all types of environments: enterprises, in-house/in-plant printers across various verticals and print services providers.
RICOH ProcessDirector addresses a variety of workflow challenges to streamline operations, increase productivity, reduce mailing costs, achieve document/parcel integrity, and satisfy compliance reporting requirements.
Built on an open architecture, RICOH ProcessDirector can integrate legacy and disparate systems into a centralized workflow that increases throughput and equipment utilization. Both web and rules-based, RICOH ProcessDirector provides the workflow backbone, power and processes for businesses to automate their production workflow with confidence.
RICOH ProcessDirector provides a comprehensive profile of an environment’s entire production operation – including across multiple locations – in one view through an intuitive web-based dashboard.
Minimize operator error and increase mailing efficiencies. Achieve zero-defect workflows with page-level job monitoring and recovery facilitated by barcoded pages scanned for accuracy before envelope stuffing.
View accurate status information for every job in the shop through a centralized dashboard. End-to-end job tracking with complete histories is captured for total visibility.
Direct jobs to the correct machines with unique media or finishing capabilities, balance volumes, and make maximum use of equipment to speed job turnaround, meet urgent deadlines, and drive profitability.
Integrated reporting produces an audit trail of any document’s production history to prove regulatory compliance in receiving, processing, and delivering information.
Minimize paper, combine documents, confirm addressee information, and qualify for the best postal discounts. Print everything onto plain paper using electronic forms and eliminate the cost of purchasing and inventorying pre-printed forms.
Reach customers through their preferred contact medium – print, email, text – with the same message, and tailor that message to each recipient with personalization capabilities.
Output management is about improving job throughput and increasing the utilization of staff and equipment to maximize productivity and profitability.
Learn moreRICOH ProcessDirector optimizes equipment by helping to integrate disparate and
legacy systems, simplifying every step of the production output process to get work to the presses faster. Operators view and control jobs and output devices using a centralized browser-based system, match jobs with the right sheet-fed or continuous feed printer, monitor job progress, and implement changes on the fly from an intuitive dashboard.
Workflow automation can eliminate human errors, reduce costs, and speed up job completion by automating manual tasks.
Learn moreRICOH ProcessDirector does just that by allowing operators to build complex workflows that automate the preparation, assembly, and delivery of data printed onto plain paper and/or through electronic channels, no matter the job size. In addition, the drag-and-drop workflow builder makes it easy to onboard new workflows, integrate with other applications, add business rules for conditional processing, streamline job setup for repeatable results, and even perform last-minute pull requests.
Tracking and compliance measures are needed to achieve 100% output integrity and satisfy reporting requirements. Government mandates require records retention and information privacy in many industries, and violations are punishable by severe fines and other penalties.
Learn moreRICOH ProcessDirector aids in tracking and compliance efforts by monitoring documents from receipt to delivery, allowing greater transparency to satisfy customer inquiries and meet critical service level agreements (SLAs). Document properties and printing metrics are captured during the document’s journey through the workflow, enabling detailed reporting. Additionally, with configurable permission-based access rights to critical information, businesses can insulate themselves from security breaches and potential damages.
Postal optimization is where hard dollars and cents savings can be found by streamlining mail handling processes to lower costs and realize the greatest postal discounts.
Learn moreRICOH ProcessDirector helps organizations achieve actual savings by using intelligence to minimize the number of pages in every envelope to reduce weight, qualify for the greatest postal discounts, and reduce the incidences of wasted postage spent on undeliverable/returned mail.
Multi-channel delivery is a fancy way of saying an organization can have personalized communications with customers across different media, delivering the same message via print and electronic means.
Learn moreRICOH ProcessDirector supports this unified workflow initiative by interfacing with other web-based applications to enable message delivery regardless of channel and customization features to reach customers by name in their chosen medium to strengthen the relationship further. For example, RICOH ProcessDirector can send an email to a recipient with a notification that a document has been prepared and is on its way.
